Client

Unobtrusive and beautifully designed. Shows up right when you need it. With just what you need.

Desktop Experience


Call windows slide in from the top-right side of the screen. One for each call, received or initiated by the user.


Call windows display the other party’s identification and a colored tab, indicating the call state.


Call windows may be expanded, to show additional information.
Or minimized, such that only the colored tab remains visible.


Hovering the mouse cursor over call windows brings up the associated call control and information browsing buttons.


Reaching the bottom-right side of the screen with the mouse cursor, brings up the control window.


The control window supports call initiation, directory lookups, call history, preferences and more.


Call Window Features

Promptar call windows pack lots of functionality in a flexible, efficient and intuitive layout. Get information at a glance, navigate through related records, trigger actions and manipulate phone calls quickly. The desktop is left uncluttered for you to use as you see fit.

COLORED TAB and ARROW
Blue Ringing
Green Talking
Orange On hold
Gray Completed
Red Missed
Up Initiated
Down Received
IDENTIFICATION
Obtained from integrated applications.
ADDITIONAL INFORMATION
Collected in real time from your applications, supports quick checks of key information.
AUTOMATION
Clicking highlighted lines triggers available actions.
CALL CONTROL
Answer, hold/resume, transfer or hangup

 the call associated to this window.
INFORMATION BROWSING
Browse information, get the other party’s phone number,
collapse/expand the window and more.


Control Window Features

Always within the reach of your mouse cursor, over to the bottom-right edge of your screen, the control window supports all the remaining features. Initiating phone calls from the clipboard, by entering a name or number, browsing the call history are among the common operations.

LOOKUP and CALL INITIATION
Enter a name to look it up or a
 number to initiate a phone call.
PASTE and DIAL
Initiate a phone call with two successive clicks.
FAVORITES, CALL HISTORY and PREFERENCES
Keep your favourite contacts at hand, review the call-history
including missed calls while offline, and more.

Learn more about Promptar and its components:

Explore integration capabilities: